The Events Manager will lead on and deliver events across the Rothamsted Enterprises portfolio. As the Events Manager you will oversee the day-to-day event operations and, working closely with the Sales Department and Head Chef, plan for future events. The role will manage a permanent team member, the Events Team Leader, as well as a casual hospitality team.
The role holder is responsible for the successful delivery of a range of events, such as Conferences, Weddings, public events, filming, corporate hire, and private events. They are responsible for ensuring the smooth and safe running of events while being the main point of contact for clients on their arrival to Rothamsted Enterprises. A successful candidate requires excellent attention to detail, an innovative approach, and a talent for providing exceptional customer service. They must be able to prioritise tasks in a calm and efficient manner and deliver on all aspects of the event brief.
Day-to-day duties include, but are not limited to, client liaison, event management, food and beverage services, hands-on operations, line management and duty management of operating staff.
The role holder will be responsible for the management and coordination of front of house staff, leading and motivating the team, and ensuring staff conduct themselves in a way that reflects our business ethos and high standards. They will deliver staff briefings, manage the staff rota, and delegate responsibility appropriately, whilst also being hands-on.
The role holder manages several budget lines, tracking and forecasting expenditure related to the events and hospitality. They will be able to report on under and overspend using financial reports to determine and explain trends. The role will also contract manage several key suppliers including, but not limited to, laundry, beverage providers, AV technicians etc.
The post holder will work with the rest of the management team to develop and enhance existing processes, procedures, and food and beverage offer. They will review standard operating procedures (SOPs) and processes to ensure all staff are trained to and able to work at a consistently high level, and that activities are streamlined. They will provide consistent customer feedback.
This role will support the needs of the business and will include weekend, evening, and function work. Working hours will be allocated by rota in accordance with the business needs. The role holder is expected to carry out the duties listed below, and any other duties reasonably required by their line manager or needs of the business.