Advertising Salary:
£24,225 - £26,573 per annum
Location
EX20 2SB, Devon, UK
Work Area
ITS
Closing Date
30 Jun 2022
Overview Of Role

Rothamsted Research has a great opportunity for you to join our IT Services Team as a 2nd level IT Helpdesk Analyst with responsibility for the delivery of IT Support to specialist, scientific and operational areas throughout the business. With our cutting-edge laboratories, experimental farmland, more than 500 staff of 35 nationalities across four locations in southern England, the successful candidate will provide advanced desktop computing and IT technical support for onsite and remote workers who deliver world leading science and business operations across the institute's campuses.

The majority of your time will be spent working with the IT Helpdesk Team, handling incoming calls and providing first class support for users on desktops, laptops and mobile devices. You should have support experience of the latest Microsoft operating systems and Office 365. Some Mac experience would be beneficial, as would an appreciation of Cybersecurity requirements and video conferencing within a corporate environment. The successful candidate will also be involved in the quotation, configuration and deployment of new and existing devices across the institute as well as decommissioning equipment and legacy systems.

This is a great opportunity to develop your career in IT, supporting a host of different systems and infrastructure. The opportunity to specialise in various areas to meet specific business requirements is also on offer. 
 
This is a full-time 3 year fixed term appointment with a salary in the range of £24,225-£26,573 per annum.
 
Closing Date:  30 June 2022
 
Interviews:  12-14 July 2022
About The Company
Established in 1843, Rothamsted Research is one of the UK's leading Research Institutes delivering world class agricultural science.  Our commitment to learning and development, equality and diversity as well as creating a positive work life balance,  enable a welcoming environment for all prospective employees.  We have an attractive benefits package including 25 days annual leave, a generous pension scheme and an attractive campus offering cultural and recreational activities.  Rothamsted Research values its commitment to equality and diversity in its workforce and we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are currently under-represented within the organisation.

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